Is your dealership considering a DMS switch? There are lots of great reasons to seek out a better fit with your DMS. Better overall performance, clearer inventory reporting, improved support, and more service management tools are just a few of many reasons to...

In a recent poll we conducted on LinkedIn asking Parts Managers if they had support they need to focus on growth, a staggering 40% responded no! While it’s understandable that so many managers are struggling, especially with parts shortages and the ongoing...

You’d be hard pressed to find a dealer who doesn’t acknowledge the importance of customer loyalty. But even so, many dealerships neglect to create a tangible plan or goals for their customer attraction and retention. It can be easy to assume that as long as...

In the parts business, it’s inevitable that there will be a certain amount of obsolescence. While return allowances can help offset the cost of discarding obsolete stock, a strategy that doesn’t take into consideration where obsolescence is coming from will...

In our 20+ years of working in this industry a lot has changed but one thing that has remained consistent: parts managers have A LOT on their plate. Not only that, with the increasing complexity of the DMS, manufacturer programs, parts shortages, and online...

While wholesale business can be a great source of profits, poor planning and haggling can actually result in wholesale transactions costing more than they are worth. Here’s how you can optimize your wholesale operation to ensure it’s really worth the work,...

Thinking about becoming a Parts Manager or looking to identify a good hire for the position? This one’s for you. While everyone has a unique way of approaching the job, there are a few common traits that are the markers of someone who will thrive in the Parts...

Mention warranty compliance and most Parts Managers eyes will roll. Far from an issue of capability, the reason for this response typically lies in the un-winnable battle sensation that accompanies the topic. Across the country, parts and service operations...

Grocery stores are constantly inundating us with ads: ‘TODAY only 50% off!’, ‘Buy 1 get 1 half off!’- you know the type. By constantly reviewing and adapting these pricing strategies, grocers are able to get the most out of their inventory by offloading...