Ted Ings is the Founder and President of Fixed Ops Roundtable® and Center for Performance Improvement®. With over 42 years in the automotive industry, he has pioneered innovative training solutions, significantly enhancing client success in customer...

Jaime Macias serves as the Interim Fixed Ops Director of the CASA Auto Group, playing a pivotal role in overseeing service operations across their automotive dealerships. His leadership is integral to ensuring the group’s commitment to customer service and...

Ryan Else is currently the Corporate Fixed Operations Director of Eide Motors. He began his automotive career in 2002 as a technician at Ford, fresh from tech school. Over the next 12 years, his expertise and commitment to excellence propelled him to the rank...

Autonomous vehicles have emerged as a revolutionary force, positioning to reshape the automotive industry forever. As we witness a gradual shift towards self-driving cars and trucks, it’s essential to explore the implications for parts management.

For parts managers, maintaining optimal inventory levels is not just a best practice; it’s a strategic necessity. Parts managers play a crucial role in ensuring that the right parts are available when needed while avoiding overstock or stockouts. In this...

In automotive technology, the integration of artificial intelligence (AI) and connectivity has emerged as a game-changer; transforming in-vehicle systems, connected vehicles, and smart infrastructure. This dynamic duo is not only enhancing safety and...

Jami Alexander is the General Manager at Meineke. She oversees 7 stores and a team of over 35 employees. Her expertise in managing daily operations and profit expectations, coupled with her ability to develop effective processes, makes her an invaluable asset.

Hi Everyone! Kaylee Felio here, your #gotopartsgirl, host of The Parts Girl Podcast, and Sales and Marketing Manager at PartsEdge. Today, I’m thrilled to share more information about how my upcoming NADA workshop, Unleashing the potential of Purposeful...

The rise of e-commerce has become a transformative force in the automotive industry, reshaping the way businesses operate and customers shop for cars and parts. As Parts Managers navigate this new terrain, the integration of e-commerce is no longer a luxury...

Emily LaCroix is a dynamic and accomplished marketer with a passion for community relations and building strong relationships within the automotive industry. She is also the Marketing Director at Berger Chevrolet, one of the top 1% of Chevy dealerships in the...