At PartsEdge, we live and breathe parts. Here you’ll find the strategies, dealership success, and conversations driving profitability and innovation across Fixed Ops
Sarah Ciociola: How Is Digital Search Changing for Parts and Service Departments?
What Digital Marketing Strategies Work Best for Fixed Ops?
Chuck Hartle: Why Do Parts Departments Lose Gross on Pricing and Sources?
What Are the Most Common Pricing Mistakes in Parts Inventory Management?
Felicia Barr: How Do Fixed Ops Leaders Grow Without Automotive Experience
How can you build a dealership career without automotive background?
Influence Isn’t a Follower Count: Gretchen Seidel on Networking, Fixed Ops Momentum, and Why Women Work Really Hard
If you’ve ever felt like you’re “shouting into a void” on LinkedIn… or networking feels weird… or Fixed Ops is suddenly everyone’s favorite topic (even though it’s been the profit engine the whole time)… This episode is for you. In our latest PartsEdge...
The Parts Availability Gap That’s Breaking Fixed Ops
Why do parts managers lack visibility between service scheduling and parts inventory? Kyle Morisette shared that even after 20+ years in the business, many dealerships face the same pain points. Scheduling and parts systems often operate separately, which...
From Fire Drills to Structure: Brian Fox on SOP's, AI, and Stronger Teams
How Do Parts Managers Use AI to Fix Process Gaps? In this PartsEdge Podcast episode, Kaylee Felio talks with Brian Fox, Parts Director at Barnes Crossing Auto Group, about how parts managers use AI tools like ChatGPT to cut mistakes, document better systems,...
How DMS source structure impacts obsolescence, day supply, and pricing control
What Is an Acceptable Obsolescence Rate in a Parts Department? Many parts managers still run their DMS with 2 or 3 sources because older systems pushed everything into broad categories. Chuck Hartle explained that modern DMS platforms can support far more...
How Technician Videos Boost Repair Approvals and Revenue
Why 34% Of Customers Share Technician Videos Before Approving Repairs Declined repairs cost service and parts departments thousands each month, yet many managers chase the decline instead of the cause. On the PartsEdge Podcast, Host Kaylee Felio and Joe...
How Management Styles Influence Parts Inventory Decisions
Why Management Style Shapes Every Inventory Decision You Make Parts managers face constant pressure to sell more, reduce aging stock, maintain accuracy, and support service without slowing operations. On the Parts Edge Podcast, Kaylee Felio explained that one...
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