When it comes to managing parts inventory, RIM (Retail Inventory Management) programs are designed to help dealerships maintain optimal stock levels by automating the replenishment process. However, without careful oversight, RIM can sometimes lead to excess...

Austin Conroy is the Regional Fixed Operations Director for Rohrman Automotive Group, overseeing a wide network of dealerships across multiple states. With over seven years at the company, starting from the sales floor and escalating to his current leadership...

Bob Ghent is the Dealer Principal and Owner of Ghent Chevrolet. His journey from the car wash to owning the dealership demonstrates his deep commitment to the automotive industry and the Northern Colorado community, emphasizing not just business success but...

Featuring Jeff Denis, Parts Manager Marcotte In the world of Fixed Operations, efficiency and reliability stand as pillars of success. Marcotte Ford’s Parts Department, under the management of Jeff Denis, Parts Manager, showcases a prime example of achieving...

Jaime Macias serves as the Interim Fixed Ops Director of the CASA Auto Group, playing a pivotal role in overseeing service operations across their automotive dealerships. His leadership is integral to ensuring the group’s commitment to customer service and...

In the parts department, effective inventory management is crucial to maintain the fine balance between stock outs and overstocking. For new Parts Managers, understanding and implementing the right strategies can help in preventing stock outs and overstocking.

Ryan Else is currently the Corporate Fixed Operations Director of Eide Motors. He began his automotive career in 2002 as a technician at Ford, fresh from tech school. Over the next 12 years, his expertise and commitment to excellence propelled him to the rank...

Jeff Denis is the Parts Manager at Marcotte Ford with over 30 years of experience in the automotive industry. Jeff’s background as a technician also provided him with valuable knowledge of cars and parts, giving him a strong foundation to build on as he found...

Jami Alexander is the General Manager at Meineke. She oversees 7 stores and a team of over 35 employees. Her expertise in managing daily operations and profit expectations, coupled with her ability to develop effective processes, makes her an invaluable asset.

In the dynamic landscape of the automotive industry, parts managers are always grappling with the unpredictable challenges that disrupt the flow of the supply chain. Recent events, like the UAW strike and other localized issues, have added a layer of...