Prior to the pandemic, Parts Departments were already the second largest asset and area of potential growth for dealerships. At that time, according to NADA, 49.6% of the average dealership’s gross profits came directly from the parts department, and in 2019,...

In a recent poll on LikedIn, we asked our Parts Managers followers which they wish they had more of; Time, Staff, Tools, or Education. A staggering 46% said they wished they had more staff! With the dawn of the hiring crisis and the great resignation, it...

Thinking about becoming a Parts Manager or looking to identify a good hire for the position? This one’s for you. While everyone has a unique way of approaching the job, there are a few common traits that are the markers of someone who will thrive in the Parts...

Before jumping feet-first into this rather heated debate, we’d like to preface with the following: at this stage, any opinion on shortages is little more than a shot in the dark. While we can use past trends to try and understand how our current predicament...

Mention warranty compliance and most Parts Managers eyes will roll. Far from an issue of capability, the reason for this response typically lies in the un-winnable battle sensation that accompanies the topic. Across the country, parts and service operations...

Grocery stores are constantly inundating us with ads: ‘TODAY only 50% off!’, ‘Buy 1 get 1 half off!’- you know the type. By constantly reviewing and adapting these pricing strategies, grocers are able to get the most out of their inventory by offloading...

Dealership Management Systems are constantly evolving. Although these changes are made to benefit dealers, without a plan for continued education, they can actually result in a less productive inventory by confusing the user, obscuring the goals, and slowing...

Car sharing is one of many new ideas emerging in the transportation industry. Modeled after homeowner services like Airbnb and VRBO, car-sharing gives car owners the opportunity to lease their vehicles directly to customers when they aren’t using them. The...

Digital parts sales have become one of the biggest new opportunities for dealership profits in the past couple of decades with more and more traffic and business coming from online sources. Taking advantage of these online sales can bring your parts...

Parts Managers wear a lot of hats. From managing employees to having the right parts when you need them as well as creating a lean and profitable inventory, there’s a lot to think about. Especially for those new to the position, it can all be a bit...