Mention warranty compliance and most Parts Managers eyes will roll. Far from an issue of capability, the reason for this response typically lies in the un-winnable battle sensation that accompanies the topic. Across the country, parts and service operations...

During a recent workshop, we were genuinely surprised to find that many Dealerships rely entirely on their manufacturer replenishment programs to restock inventory and don’t even check to see how the manufacturer program is working for them. The fact is,...

Manufacturer programs can be tricky to manage when so much of the investment is getting tied up in wasted inventory. We recently put together our Benchmark and Best Practice numbers for our GM and Chrysler Clients from 2018 inventory numbers. Use these...

Manufacturer Parts Programs are typically offered to dealerships as a way to achieve higher levels of service and potentially higher profits with the promise of less work for parts management. Manufacturer programs will guarantee the returnability of...