For the first time in history hybrid, plug-in hybrid, and electric light duty vehicles accounted for 11% of the sales in the fourth quarter of 2021. While much of this increase can be attributed to manufacturers increasing the number of hybrid and electric options, a...
You’d be hard pressed to find a dealer who doesn’t acknowledge the importance of customer loyalty. But even so, many dealerships neglect to create a tangible plan or goals for their customer attraction and retention. It can be easy to assume that as long as you’re...
In the parts business, it’s inevitable that there will be a certain amount of obsolescence. While return allowances can help offset the cost of discarding obsolete stock, a strategy that doesn’t take into consideration where obsolescence is coming from will result in...
In our 20+ years of working in this industry a lot has changed but one thing that has remained consistent: parts managers have A LOT on their plate. Not only that, with the increasing complexity of the DMS, manufacturer programs, parts shortages, and online sales the...
Transcription: Kaylee Felio: All right. Hi everyone. So I have Mike Weldon, Director of Fixed operations with the Hansel Auto Group. We’ve worked together for about 10 years. And so I wanted to get him on here to just share with you the history of the Hansel...
Prior to the pandemic, Parts Departments were already the second largest asset and area of potential growth for dealerships. At that time, according to NADA, 49.6% of the average dealership’s gross profits came directly from the parts department, and in 2019, parts...
In a recent poll on LikedIn, we asked our Parts Managers followers which they wish they had more of; Time, Staff, Tools, or Education. A staggering 46% said they wished they had more staff! With the dawn of the hiring crisis and the great resignation, it comes as no...
While wholesale business can be a great source of profits, poor planning and haggling can actually result in wholesale transactions costing more than they are worth. Here’s how you can optimize your wholesale operation to ensure it’s really worth the work, and...
Thinking about becoming a Parts Manager or looking to identify a good hire for the position? This one’s for you. While everyone has a unique way of approaching the job, there are a few common traits that are the markers of someone who will thrive in the Parts Manager...
Kaylee Felio: All right, so I have Tony Howard, and Ryan Hastings, with Dale Howard Auto Center and they’re going to share just a little bit about their dealership and why they hired PartsEdge.Tony Howard: I’d be happy to speak on that. We we...
