Customer-centric parts management

Customer-centric parts management

In the parts department, where precision and efficiency are paramount, the key to fostering lasting relationships with clients lies in adopting a customer-centric approach to parts management. After over 30 years of working with parts departments across the country,...
Scott Davis: Maximizing Customer Engagement

Scott Davis: Maximizing Customer Engagement

Scott Davis is a strong business development professional, and the President and co-founder of Volie, Inc., the #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. He has worked with many dealers and...
Jordan Cox: Aligning Purpose with Passion

Jordan Cox: Aligning Purpose with Passion

Jordan Cox is the community manager of ASOTU or the Automotive State of the Union, a forward thinking content and community for dealers and industry innovators. The purpose of ASOTU is particularly close to Jordan’s heart, as it showcases the achievements of...
Navigating supply chain disruptions

Navigating supply chain disruptions

In the dynamic landscape of the automotive industry, parts managers are always  grappling with the unpredictable challenges that disrupt the flow of the supply chain. Recent events, like the UAW strike and other localized issues, have added a layer of complexity...
EVs in 2023 | The Future of the Industry

EVs in 2023 | The Future of the Industry

Electric vehicles have certainly made some big splashes in 2023, with sales surging and some potentially interesting supply and demand dynamics on the horizon. It’s a transformative era in the automotive world, to be sure! Today we’ll explore all the latest trends and...