Rideshares are now dominating taxi services and increase in popularity by the day, this increase in ride demand means an increase in drivers. Many of these drivers will need a new vehicle to meet the specifications of each rideshare service- typically newer...

Understanding the larger impact self-driving cars is, simply put, the most relevant way for anyone in the automotive retail industry to adapt with the times and gain clarity of an uncertain future. After all, autonomous vehicles will impact the auto retail...

Self driving cars are right around the corner, and they just might replace human operated vehicles both in safety and cost. Although the obvious first thought is how they will impact auto retail, there are many other industries that may be deeply altered by...

We just had the pleasure of attending NADA100, where we were repeatedly confronted with the assertion that providing an exceptional service experience is the most important factor in determining dealership profit. As it stands, however, the numbers show room...

Several times over the past month we have had inquiries on how to purge obsolete inventory. More specifically, how can the dealership parts department sell the parts on an invoice without affecting the gross profit percentages overall?

Rideshare services like Lyft and Uber have dominated the discussion around the transportation industry ever since they first came into popularity in a few years ago. Many wonder how they will impact car sales and services and, while outcome opinions vary,...

There’s no better time than the end of a year to review your setups with and make sure your source accounting and sale accounts being set up properly. We consistently get calls about gross profit being low for a specific Sale Account or Asset Account going...

Customer service in the automotive industry matters more now than ever, it truly is the lifeblood of your dealership. Customer service is not just an in-person ordeal anymore, it begins when a buyer searches online and concludes when they enter your...

Chuck Hartle, co-founder of PartsEdge, presented at a Texas Automotive Dealer Association meeting in Austin, TX in earlier in the month. We want to thank Tim Crenwelge and the TADA Staff for inviting us to present at the Parts Workshop to a large group of...

If you’re a parts manager on an auto-replenishment program such as GM’s RIM program or Chrysler’s ARO, one great question to ask yourself is “Do I totally rely on the replenishment program to restock my inventory shelves?”