Blog - PartsEdge | PartsEdge (11)

Dealership success in slow seasons

by PartsEdge | Oct 16, 2023 | dealerships, Parts Inventory Management, dealership

Jeremy Stephens: Inspiring the Next Generation of Automotive Leaders

by PartsEdge | Oct 13, 2023 | customer satisfaction, Parts Girl Podcast, Coaching, Fixed Operations Director, Effective Leadership, Automotive Group, Commitment to Excellence, Chevrolet Dealership, Automotive Business, Consistency

Jeremy Stephens is the Director of Fixed Operations of the Hiester Automotive Group. He started his career in the automotive business at a local service station. Later on, he became a technician at a Chevrolet dealership and continued in that role until 2010....

Russell Hill: How AI and EV Are Impacting Fixed Operations

by PartsEdge | Oct 6, 2023 | dealerships, Automotive Industry, Automotive professionals, Customer relationships, ai, customer satisfaction, Parts Girl Podcast, fixed operations, Customer engagement, Future, Challenges

Russell Hill is a Co-Founder & Managing Partner of FixedOPS Marketing, a company providing modern, effective service special coupons and full-service marketing solutions for automotive fixed operations.

Strategies for retaining parts and service customers beyond warranty periods

by PartsEdge | Oct 2, 2023 | dealerships, Parts Inventory Management, dealership

When the initial excitement of driving a brand-new car fades and the factory warranty clock starts ticking, retaining parts and service customers becomes a pivotal challenge for dealerships. As warranties expire, vehicle owners often seek alternative service...

Brandin Wilkinson: The Power of Leadership in the Automotive Industry

by PartsEdge | Sep 29, 2023 | Automotive Industry, Industry Pace, Company Culture, Balanced Operation, Brandin Wilkinson, Parts Girl Podcast, Customized Solutions, Bannister Automotive Group, Industry Influence, Exemplary Leadership, Business Insights, Individual Contribution, Dealership Solutions, Automotive Leadership

Brandin Wilkinson is the Director of Leadership & Performance of Bannister Automotive Group. He brings over 16 years of rich experience in the automotive sector. With a resume boasting 13 years in roles spanning management, executive positions, and ownership,...

Joe Gibson: Stepping Beyond Comfort in the Dealership

by PartsEdge | Sep 22, 2023 | data capture, customized programs, customization, Parts Girl Podcast, dealer groups, competitive pricing analysis, corporate level clients

Joe Gibson is the Marketing Director at InteliChek, a company providing Dealers, Dealer Groups, and OEMs with a suite of unique, high-value products and services, as well as a powerful combination of strategic insight, business acumen, and an entrepreneurial...

Kelley Reis: Empowering Employees for Excellent Dealership Experiences

by PartsEdge | Sep 15, 2023 | dealerships, administrative duties, facilitator, breathe, customer satisfaction, Parts Girl Podcast, distractions, customer experience, consultant, automotive, customer retention

Kelley Reis is an Automotive Consultant, Facilitator, Data Analyst, and CX Strategist, with over 20 years in the automotive industry. Her professional experience has spanned across variable and fixed automotive retail operations, from a single point franchise...

Navigating Strikes | The Future of the Industry

by PartsEdge | Sep 12, 2023 | dealerships, Parts Inventory Management, Automotive Industry, dealership, Fixed Ops

The deadline for a potential worker strike by the United Auto Workers (UAW) is this Thursday, September 14th. Right now, the United Auto Workers (UAW) are in discussions with the Detroit Three automakers, namely Ford Motor, Stellantis (the parent company of...

Paul Daly & Kyle Mountsier: How Dealership Professionals Shape Communities and Lives

by PartsEdge | Sep 8, 2023 | auto industry, Parts Girl Podcast, auto industry culture, automotive roles, event organization, booth design, community engagement, ASOTU CON

Paul Daly is the founder and CEO of ASOTU: Automotive State of the Union, the only Dealer-owned media publisher in the Automotive Industry. He created it in response to the chaos and fear of the COVID shutdown in early 2020 with the founding belief that “When...

Transforming your parts department

by PartsEdge | Sep 5, 2023 | dealerships, Parts Inventory Management, dealership

In the ever-evolving landscape of the automotive and manufacturing industries, the efficiency and effectiveness of a parts department play a crucial role in overall business success. From optimizing inventory management to embracing technological...