Three Hours Lost Every Morning In Reporting

Fixed Ops leaders keep venting about time lost to reports and confusion about consulting. On the PartsEdge Podcast, Kaylee Felio and Ansley Williams address both problems head on with practical steps that save hours and build momentum inside the department.

How Can Service & Parts Managers Save Time on Data and Reporting?

Ansley Williams shared that some fixed ops directors spend three hours every morning piecing together reports from their DMS across locations. That time can shift to planning and supporting the team when reporting flows to you instead of being built by you.

Better options

• Use tools or services that package dealership metrics into visually clear, actionable PDFs

• Work with providers like hers or PartsEdge that automate reporting and send updates to your inbox

• Automate repetitive spreadsheet work so raw numbers connect directly to your next move

Why Do Consultants Have a Bad Rep In Fixed Ops?

Kaylee Felio and Ansley Williams highlighted a common pattern.

Consultants arrive, tackle high level issues, then leave, and the store struggles to keep progress going. Look for continuous support and partners who have worked alongside dealership teams and processes. Change holds when tech delivers automated reporting and a human partner stays engaged.

How Does This Differ From Traditional Consulting?

Pacesetter Dealer Services and PartsEdge were built on regular data delivery so managers are not waiting for on site visits. Monthly and ongoing summaries keep performance metrics at your fingertips. The support team brings industry experience and offers plain English guidance aimed at faster inventory turns and healthier margins.

The focus is on fixing the foundation and empowering parts managers with better tools.

How Can Managers Get Buy In For Inventory Changes?

Ansley Williams described how facts win support. Use completion rates, recommendations per tech, and similar metrics to move conversations from feelings to evidence.

Practical steps

• Present trends over three and twelve month windows to build a clear case

• Identify trigger points in reports to guide coaching, training, and process changes

• Involve advisors and techs so the entire team understands the numbers

“There’s so much value in the consistency. When you have a solution and you always have that data, you know where you stand.” — Kaylee Felio