This week’s PartsEdge Podcastfeatured an unforgettable conversation withJeff Harbaugh, who recently celebrated over 40 years withToyota Motor Corporationbefore transitioning into retirement. Jeff’s journey—from technician to Customer Service Operations...

The Profitability of the Parts Department Understanding Gross Profit Margins The parts department can be highly profitable when managed correctly. However, Hartle pointed out that many dealerships struggle with their gross profit margins. "A dealer reached...

HowJohn FrazierandRyker Salazarare flipping the script on dealership operations atLouisville Chrysler Dodge Jeep Ram.

As the leaves change and fall ushers in a season of transformation, it feels like the perfect time to reflect on growth, change, and empowerment. Recently, I had the pleasure of sitting down for an inspiring, thought-provoking conversation on thePartsEdge...

The Importance of Education and Awareness Education and awareness are crucial in preventing obsolescence. Hartle stressed the need for parts managers to educate all department members. This includes service advisors, technicians, and even wholesale customers....

In this episode of the PartsEdge Podcast, host Kaylee Felio sits down with longtime automotive leader Randy Kobat to discuss one of the most overlooked areas in dealership profitability: reconditioning used vehicles.

Brian Kramer is the executive vice president of Cars Commerce, and general manager of AccuTrade with 28 years of automotive expertise. He leads digital innovation in car sales pioneering the first paperless and Web3 transactions. He is a recipient of...