


Revamping Dealership Culture: A Journey of Leadership and Team Transformation
HowJohn FrazierandRyker Salazarare flipping the script on dealership operations atLouisville Chrysler Dodge Jeep Ram.

Chuck Hartle – The Critical Role of Parts Managers

RIM Optimization Strategies to Drive Results and Reduce Obsolescence
When it comes to managing parts inventory, RIM (Retail Inventory Management) programs are designed to help dealerships maintain optimal stock levels by automating the replenishment process. However, without careful oversight, RIM can sometimes lead to excess...

Authenticity, Leadership, and Embracing Change in Automotive
As the leaves change and fall ushers in a season of transformation, it feels like the perfect time to reflect on growth, change, and empowerment. Recently, I had the pleasure of sitting down for an inspiring, thought-provoking conversation on thePartsEdge...
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Chuck Hartle – Prevention Strategies for Obsolescence
The Importance of Education and Awareness Education and awareness are crucial in preventing obsolescence. Hartle stressed the need for parts managers to educate all department members. This includes service advisors, technicians, and even wholesale customers....
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Why Reconditioning Efficiency Is the New Profit Center in Fixed Ops
In this episode of the PartsEdge Podcast, host Kaylee Felio sits down with longtime automotive leader Randy Kobat to discuss one of the most overlooked areas in dealership profitability: reconditioning used vehicles.
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Chuck Hartle – Financial Impact of Obsolescence

Brian Kramer – Appraisal Accuracy and Effective Fixed Operations
Brian Kramer is the executive vice president of Cars Commerce, and general manager of AccuTrade with 28 years of automotive expertise. He leads digital innovation in car sales pioneering the first paperless and Web3 transactions. He is a recipient of...

The Role of the Parts Department in Dealership Revenue
In the competitive automotive industry, dealerships face the challenge of maintaining profitability while delivering exceptional customer service. Among the key departments contributing to this balance, theparts departmentoften plays a role that is...