When Kayla Bell stepped into her role overseeing the parts departments at Duvall Chevrolet, Ford, and CDJR, she inherited a reality many managers know well: multiple manufacturers, aging stock, inconsistent processes, and not enough time to make sense of it...

Why 34% Of Customers Share Technician Videos Before Approving Repairs Declined repairs cost service and parts departments thousands each month, yet many managers chase the decline instead of the cause. On the PartsEdge Podcast, Host Kaylee Felio and Joe...

Why Management Style Shapes Every Inventory Decision You Make Parts managers face constant pressure to sell more, reduce aging stock, maintain accuracy, and support service without slowing operations. On the Parts Edge Podcast, Kaylee Felio explained that one...

At the latest Fixed Ops Roundtable, I had the chance to sit down with industry leaders Ted Ings, Sarah Vantine, Allie Peters, Ellen Rhoades, and Michael Weldon for a powerful panel focused on something dealerships only think they’re addressing consistently:...

Dealerships are finally catching on: the parts department isn’t a back-office function anymore — it’s the heartbeat of fixed ops success. At this year’s Fixed Ops Roundtable, I joined leaders across the industry to unpack why parts are becoming the central...

Three Hours Lost Every Morning In Reporting Fixed Ops leaders keep venting about time lost to reports and confusion about consulting. On the PartsEdge Podcast, Kaylee Felio and Ansley Williams address both problems head on with practical steps that save hours...

Why Most Parts Departments Lag Behind Every time a required part isn’t available, a technician waits, a customer leaves, and revenue slips away. On the latest PartsEdge Podcast, host Kaylee Felio and guest MK Valley Co-founder and CEO of SparkServ expose the...

Parts Managers Cut Inventory and Save Hours Weekly Parts leaders from Snell Jaguar Land Rover in Texas share what really happens when reporting improves, returns get organized, and managers lead from the floor.

Why Obsolete Parts Keep Hurting Profits In this episode, Kaylee Felio speaks with industry expert Chuck Hartle about the costs of poor inventory decisions, outdated parts, and stock programs that look helpful on paper but quietly bleed dealerships of profit....

How Your Inventory Logic Might Be Quietly Costing Millions Take a deep-dive in our latest webinar led by Chuck Hartle, co-founder of PartsEdge. We tackle the overlooked foundation of every dealership parts department: source setup and inventory structure....