Diana Shubert is a seasoned Parts Director. She has a remarkable career spanning several decades across sales, auto, and real estate. Beginning her journey in the parts industry in the ‘80s, Diana Shubert advanced from a cashier to a leadership role,...

The Pivotal Role of the Parts Department The Parts Department is crucial to the success of new car dealerships, serving as a significant revenue generator beyond the traditional focus on vehicle sales and service. Its impact is profound, contributing...

Embarking on the journey to maximize dealership profitability, one must recognize the cornerstone of success: efficient parts management. At the heart of a thriving automotive dealership lies the gleam of new vehicles and the often-unsung hero—the Parts...

Mark Payne is the President & CEO of Total Dealer Solutions, a family of companies specializing in front end and back end solutions for automotive dealers. He began his career at age 9 in his father's dealerships, eventually owning Mark Payne Mazda of Miami...

Immediate Actions as CDK Comes Back Online Organize and Prioritize Data Entry Firstly, one major action involves ensuring that you're inputting all data gathered during the outage back into the CDK system. Chuck emphasized the importance of recording parts...

Navigating DMS Outages: Ensuring Smooth Operations and Recovery

Glenn Harwood is an experienced tech startup founder with a demonstrated history of working in the automotive industry. As a global executive, he is skilled in strategy, business planning, management, business development, and automotive. Currently, he is a...

Brad Paschal is the Vice President of Sales at Dynatron Software, a company specializing in advanced analytics and software solutions for the automotive service industry. Brad brings extensive experience and expertise in automotive sales and marketing,...

Erica Bruno-Martin is the Vice President of Business Development of CBC Automotive Marketing, a company that has been providing full-service marketing solutions to successful automobile dealers and dealer groups across North America since 1983. With a robust...

Nick Gianake is the Parts Manager of the Ken Garff Automotive Group. With extensive experience in the automotive industry, Nick is known for his exceptional management skills and dedication to providing top-notch customer service. He plays a crucial role in...