Jess Burkhart is the Chief Marketing Officer of SCP Agency, the National Sales Director of Epic BDC, and host of the Chicks in Charge Podcast. With six years under her belt, she has cemented her status as a key player in her field. Her story serves as a...

Jill Trotta is a veteran of the automotive industry, having spent 9 years with Repair Pal before embarking on a 9-month long search for her next move. With her extensive experience, Jill brings a wealth of knowledge to the automotive industry and continues to...

Jonathan Cabak is the co-founder and CEO of Detect Auto, an AI-based analytics platform aimed at improving the efficiency and profitability of auto repair shops. He previously ran a company that sold computer vision-based fans, which had a camera in the...

As a parts manager, staying up-to-date with changing manufacturer guidelines is crucial for maintaining a competitive edge in the automotive industry. In today’s fast-paced environment, where technological advancements and industry regulations evolve rapidly,...

Richard Mueller is a shop foreman at Cochrane GM in Alberta, Canada. He has over 13 years of experience in the automotive industry, and he is passionate about his work. Richard started working in the automotive industry when he was 16 years old. He has worked...

Darryl Terrell is a highly experienced and passionate automotive professional, currently serving as the Service and Parts Director at Matt Bowers Chevy of Metairie. With over 15 years of experience in the automotive industry, Darryl has honed his skills in...

AI is transforming nearly all industries, and the automotive industry is no exception. With wide-ranging applications, AI can enable dealers and their teams to improve their effectiveness and efficiency through many implications and applications. Today, we’ll...

Wendy Reeves is a seasoned BDC expert and the founder of BDC Angels. Wendy’s deep passion for cars led her to work in the automotive industry for over three decades, starting as a receptionist and working her way up to becoming a BDC expert. She is known for...

Corey Smith is a highly experienced fixed operations expert and trainer, currently working as the National Fixed Ops Training Manager at APCO Holding’s National Auto Care. With over 25 years in the automotive industry, Corey is dedicated to assisting service...

When it comes to running a successful dealership, the parts and service operation is often overlooked. However, it is an essential component of any dealership’s success, and parts and service managers can play a huge role in the success of overall dealership...