Jason Goler is the Parts Manager at Parkway Honda Boston.

Billy Milone is the current service director of the Bob King Automotive Group. He is also an experienced fixed ops director with a demonstrated history of working in the automotive industry.

Jeremy Stephens is the Director of Fixed Operations of the Hiester Automotive Group. He started his career in the automotive business at a local service station. Later on, he became a technician at a Chevrolet dealership and continued in that role until 2010....

Russell Hill is a Co-Founder & Managing Partner of FixedOPS Marketing, a company providing modern, effective service special coupons and full-service marketing solutions for automotive fixed operations.

When the initial excitement of driving a brand-new car fades and the factory warranty clock starts ticking, retaining parts and service customers becomes a pivotal challenge for dealerships. As warranties expire, vehicle owners often seek alternative service...

Brandin Wilkinson is the Director of Leadership & Performance of Bannister Automotive Group. He brings over 16 years of rich experience in the automotive sector. With a resume boasting 13 years in roles spanning management, executive positions, and ownership,...

Joe Gibson is the Marketing Director at InteliChek, a company providing Dealers, Dealer Groups, and OEMs with a suite of unique, high-value products and services, as well as a powerful combination of strategic insight, business acumen, and an entrepreneurial...

Kelley Reis is an Automotive Consultant, Facilitator, Data Analyst, and CX Strategist, with over 20 years in the automotive industry. Her professional experience has spanned across variable and fixed automotive retail operations, from a single point franchise...

The deadline for a potential worker strike by the United Auto Workers (UAW) is this Thursday, September 14th. Right now, the United Auto Workers (UAW) are in discussions with the Detroit Three automakers, namely Ford Motor, Stellantis (the parent company of...