


Modernizing Payments in Fixed Ops: How DealerPay Is Solving the Parts Department Chaos
The world of fixed ops is evolving—and with it, the way we handle payments must evolve too. On a recent episode of the PartsEdge Podcast, host Kaylee Felio sat down with Julie Douglas, founder and CEO of DealerPay, to talk about how dealership payment systems...

Chuck Hartle – Are Idle Parts Costing You More Than You Think?

Chuck Hartle – Is Your Staffing Strategy Costing You Customers?

Trailblazing a Legacy in Automotive: Lessons from Jeff Harbaugh
This week’s PartsEdge Podcastfeatured an unforgettable conversation withJeff Harbaugh, who recently celebrated over 40 years withToyota Motor Corporationbefore transitioning into retirement. Jeff’s journey—from technician to Customer Service Operations...

Chuck Hartle – Exploring Revenue Generation in the Parts Department
The Profitability of the Parts Department Understanding Gross Profit Margins The parts department can be highly profitable when managed correctly. However, Hartle pointed out that many dealerships struggle with their gross profit margins. "A dealer reached...

Revamping Dealership Culture: A Journey of Leadership and Team Transformation
HowJohn FrazierandRyker Salazarare flipping the script on dealership operations atLouisville Chrysler Dodge Jeep Ram.

Authenticity, Leadership, and Embracing Change in Automotive
As the leaves change and fall ushers in a season of transformation, it feels like the perfect time to reflect on growth, change, and empowerment. Recently, I had the pleasure of sitting down for an inspiring, thought-provoking conversation on thePartsEdge...

Chuck Hartle – Prevention Strategies for Obsolescence
The Importance of Education and Awareness Education and awareness are crucial in preventing obsolescence. Hartle stressed the need for parts managers to educate all department members. This includes service advisors, technicians, and even wholesale customers....

Why Reconditioning Efficiency Is the New Profit Center in Fixed Ops
In this episode of the PartsEdge Podcast, host Kaylee Felio sits down with longtime automotive leader Randy Kobat to discuss one of the most overlooked areas in dealership profitability: reconditioning used vehicles.