The rise of e-commerce has become a transformative force in the automotive industry, reshaping the way businesses operate and customers shop for cars and parts. As Parts Managers navigate this new terrain, the integration of e-commerce is no longer a luxury...

In the parts department, where precision and efficiency are paramount, the key to fostering lasting relationships with clients lies in adopting a customer-centric approach to parts management. After over 30 years of working with parts departments across the...

In the dynamic landscape of the automotive industry, parts managers are always grappling with the unpredictable challenges that disrupt the flow of the supply chain. Recent events, like the UAW strike and other localized issues, have added a layer of...

As any seasoned business owner knows, the backbone of sustainable profitability lies in the meticulous scrutiny of your pricing strategy. Within the automotive parts industry, this process is further intensified due to the complex interplay of various...

When the initial excitement of driving a brand-new car fades and the factory warranty clock starts ticking, retaining parts and service customers becomes a pivotal challenge for dealerships. As warranties expire, vehicle owners often seek alternative service...

The deadline for a potential worker strike by the United Auto Workers (UAW) is this Thursday, September 14th. Right now, the United Auto Workers (UAW) are in discussions with the Detroit Three automakers, namely Ford Motor, Stellantis (the parent company of...

In the ever-evolving landscape of the automotive and manufacturing industries, the efficiency and effectiveness of a parts department play a crucial role in overall business success. From optimizing inventory management to embracing technological...

In the intricate world of dealership parts operations, maintaining high profits and exceptional customer service relies heavily on a finely tuned parts department. Yet, even the most experienced Parts Managers can find themselves grappling with issues that...

Wholesale operations can be a lucrative source of profits for dealerships, but they also come with their fair share of challenges. Poor planning and haggling can lead to wholesale transactions costing more than they are worth. To ensure sustainable...