The parts department is an integral component of any dealership, ensuring customer satisfaction and keeping vehicles on the road. Unfortunately, many parts departments struggle with communication issues that can result in customer frustration, lost sales, and...

In the past few years, we’ve witnessed an important shift in thinking amongst dealers to appreciating just how much parts and service produces profit and overall dealership health. After all, parts and service departments are responsible for producing 49.6%...

During the past three years, nearly every industry and individual has been impacted either directly or indirectly by the COVID-19 pandemic. The automotive industry is no exception. Massive shifts have taken place in the labor market and in workers’...

Idle stock can clutter inventory shelves and drag down overall parts department health. Creating a systematic plan to identify and remove idle inventory is key to keeping things moving smoothly. In many cases, we find idle inventory originating from...

We get lots of questions about how to improve inventory health and how PartsEdge helps. Here are the most common questions and answers plus tips and tricks for further optimization.

One of the biggest issues facing dealerships in the past few years, now decades, has been finding skilled labor for their shops. It is a huge issue that is talked about repeatedly, yet most dealerships still struggle to find technicians.

With staffing, parts, and new car shortages, increasing costs, and ever-changing protocols, parts departments have evolved immensely since 2020. 2022 was no exception with constraints leading to innovation, breakthroughs, and new priorities across the board....

Manufacturer ASR Parts Programs are typically advertised to dealerships as a way to achieve higher levels of service and potentially higher profits with the promise of less work for parts management. Some manufacturer programs guarantee the return-ability of...

Every parts operation deals with obsolescence, and while there any many great strategies for discarding already accumulated obsolescence, there’s no cure quite like prevention. Even now, there are parts in your inventory that don’t meet stocking criteria and...

Hydrogen cars have certainly entered the chat in discussions online and off across the industry. But with only about 15,000 total cars on the road and all of them located in California, it’s too soon to say if they will be a viable competitor to other...