Parts managers face constant pressure to sell more, reduce aging stock, maintain accuracy, and support service without slowing operations. On the Parts Edge Podcast, Kaylee Felio explained that one overlooked factor influences every inventory choice.
The way a manager naturally works affects stocking decisions, workflow discipline, and the ability to stay proactive under pressure. Understanding that pattern is the starting point for stronger control.
Kaylee Felio introduced four profiles that shape how managers operate their departments. Each one brings strengths that support performance and tendencies that can block progress.
The profiles include:
Seasoned Optimizer, known for precision, strong processes, and a preference for proven strategies
Overloaded Operator, skilled at handling constant demands but often unable to stay proactive
Turnaround Artist, effective at restoring order but at risk of burnout without structure
Parts Protege, eager to learn and open to improvement when supported well
Kaylee Felio explained that every stocking choice is influenced by the way a manager thinks and responds to daily pressure. The Parts Manager Profile Quiz helps identify strengths and blind spots so good habits become more consistent and weak areas receive the right support.
From the podcast:
Each profile benefits from steps that strengthen natural tendencies and reduce common challenges.
Seasoned Optimizers
Kaylee Felio shared that the quiz gives leaders a clearer view of what their managers need. Instead of assuming performance issues come from accountability alone, profiles help leaders understand where clarity, structure, or support would make the biggest difference.
When leaders use profiles well:
“Your inventory decisions are shaped by the way you naturally work.” — Kaylee Felio