About - PartsEdge
We’re detail oriented and believe in perfection. Our fixed rate pricing and month-to-month contracts mean you get a fair deal every time. Put simply, your success is our success.
automotive parts, dealership, tools, dealership management, system, inventory, tracking, ordering, data, parts, manager, partsedge, about, what we're about, consulting, Dealer Management System Training, Dealer Management System Help, DMS, training, inventory management, parts management, Chuck Hartle,
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WHAT WE’RE ABOUT

PERFECTION

We’re detail-oriented and believe in perfection. This means our data is always accurate, always on time, always relevant, and always ready to use. With over 70 years of industry experience, we know what it takes to run a tight ship.

INTEGRITY

We shoot straight and tell you how it is. This means getting you accurate information and not sugar coating reality. Our fixed rate pricing and month-to-month contracts mean you get a fair deal every time.

RELATIONSHIPS

Put simply, your success is our success. Our company is built upon the results experienced time and time again by hundreds of satisfied clients. Our customer service team is dedicated to giving you the help you need, when you need it most.

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OUR TEAM

chuck-headshot

Chuck is our President and resident parts industry expert. Starting his career in the auto industry 39 years ago, he has worked in every role and capacity imaginable. He began as a parts delivery driver and quickly climbed the ladder to assistant parts manager in two years. Chuck has taught over 300 seminars in the last 16 years and served as a workshop leader for the National Auto Dealers Association. Chuck has the know how and love for the industry that has enabled PartsEdge to identify the biggest needs of dealerships. In his free time, Chuck enjoys spending time with his wife of 39 years and their three daughters. He is a diehard Seattle Seahawks fan and has ran over sixty four half marathons and ten full marathons in the past 10 years.

Chuck Hartle

President
cliff-headshot

Cliff co-founded PartsEdge 17 years ago. He is the creative genius behind our software and has been an avid electronics buff since the age of 10. With an extensive background in electronic engineering in the days before the first computers, he was recruited to an electronics engineering lab directly out of high school in San Diego. Although he had a promising career, he moved to be with the love of his life in Albuquerque. After moving, he moved into the auto industry and ended up discovering a passion for the field. Seeing a huge need for the integration of tech and computer systems for dealerships, he started a company (before PartsEdge) that became one of the most prominent tech solutions for dealerships nationwide. Now, Cliff manages all of our software development and continues to push the industry forward through creative and forward thinking tech solutions. Apart from his work, Cliff builds engines from scratch, shoots a mean game of pool, and enjoys spending time boating and off-roading with his family.

Cliff Cope

Vice President

OUR TEAM

Chuck Hartle – President

Chuck is our President and resident parts industry expert. Starting his career in the dealership industry 39 years ago, he has worked in every role and capacity imaginable. He began as a parts delivery driver and quickly climbed the ladder to assistant parts manager in two years. Chuck has taught over 300 seminars in the last 16 years and served as a workshop leader for the National Dealers Association three times. Chuck has the know how and love for the industry that has enabled PartsEdge to identify the biggest needs of dealerships and how to meet them effectively. In his free time, Chuck enjoys spending time with his wife of 39 years and their three daughters. He is a diehard Seattle Seahawks fan and has ran over sixty four half marathons and ten full marathons in the past 10 years.

Cliff Cope – Vice President

Cliff co-founded PartsEdge 17 years ago. He is the creative genius behind our software and has been an avid electronics buff since the age of 10. With an extensive background in electronic engineering in the days before the first computers, he was recruited to an electronics engineering lab directly out of high school in San Diego. Although he had a promising career, he moved to be with the love of his life in Albuquerque. After moving, he moved into the automotive industry and ended up discovering a passion for the field. Seeing a huge need for the integration of tech and computer systems for dealerships, he started a company (before PartsEdge) that became one of the most prominent tech solutions for dealerships nationwide. Now, Cliff manages all of our software development and continues to push the industry forward through creative and forward thinking tech solutions. Apart from his work, Cliff builds engines from scratch, shoots a mean game of pool, and enjoys spending time boating and off roading with his family.

todd-headshot

Todd runs our operations department and is the go-to-guy for getting things done. He works with customer setup, onboarding, and specializes in creating unique reports and solutions for customers. Todd graduated from the University of San Diego with a BA in Economics and after two years at PartsEdge, Todd has become an essential member of our team. Todd loves anything outdoors and can often be found at the beach or spending time with family.

Todd Cope

Operations Manager
amber-headshot

Amber manages the nitty gritty of our operation from billing to insurance. She utilizes her passion for details and organization to create a seamless office environment and she loves to find simple solutions to complex problems. Currently pursuing a bachelor's degree in human services, Amber eventually wants a career in social work. Amber spends her free time with her three year old daughter and loves the challenges and rewards of parenting.

Amber Nelson

Office Manager
kaylee-headshot

Kaylee is the pulse to our sales and marketing operations. With a background in Real Estate and management, she is passionate about customer service and open communication. Kaylee has worked in the operations side of PartsEdge and translates that deep knowledge of our services to top-notch sales with an emphasis on results. When she’s not at the office, Kaylee loves playing softball and line dancing at the local hole-in-the-wall, not usually at the same time.

Kaylee Felio

Sales Manager

Todd Cope – Operations Manager

Todd runs our operations department and is the go-to-guy for getting things done. He works with customer setup, on-boarding, and specializes in creating unique reports and solutions for customers. Todd graduated from the University of San Diego with a BA in Economics and after two years at PartsEdge, Todd has become an essential member of our team. Todd loves anything outdoors and can often be found at the beach or spending time with family.

Amber Nelson – Office Manager

Amber manages the nitty gritty of our operation from billing to insurance. She utilizes her passion for details and organization to create a seamless office environment and she loves to find simple solutions to complex problems. Currently pursuing a bachelor’s degree in human services, Amber eventually wants a career in social work. Amber spends her free time with her three year old daughter and loves the challenges and rewards of parenting.

Kaylee Felio – Sales Manager

Kaylee is the pulse to our sales and marketing operations. With a background in Real Estate and management, she is passionate about customer service and open communication. Kaylee has worked in the operations side of PartsEdge and translates that deep knowledge of our services to top-notch sales with an emphasis on results. When she’s not at the office, Kaylee loves playing softball and line dancing at the local hole-in-the-wall, not usually at the same time.

SEE YOUR INVENTORY IN A NEW LIGHT

Contact us for your free inventory analysis!

How much is your “forced” inventory costing you?

How can a part be obsolete if you’ve only had it a month? Factory programs, customer orders and technician speculation can be the largest sources of your dealerships’ “forced” stock. What can you do about it?

 

Is your DMS wasting your money on excess inventory and not telling you?

Most will. How “excess” on hand is identified in your DMS can skew the accuracy of the reports you use to make critical decisions at your dealership.

 

Do you know just how much your obsolescence is going to grow each month forward?

Parts on-hand that haven’t had a sale in the last 7-12 months only have a 15% chance of selling before they become truly obsolete at 13 Months. Our analysis provides you with a 6 month head start on getting those parts out of your inventory.