Success Story – Borman Autoplex
Dan Fuller – Parts Manager
Borman Autoplex in Las Cruces, NM
PartsEdge Client Since: 2008
ABOUT BORMAN AUTOPLEX: The Borman Autoplex of Las Cruces is one of the largest automotive dealerships in the southwest, with over 20 acres of vehicles representing five different manufacturers. When we first opened our doors in 1986, we founded our company on the principle that treating the customer with care is the key to any successful dealership. Since then we have worked hard to make the customers’ satisfaction the primary focus of our business.
Why did you hire PartsEdge?
I didn’t have enough time in the day.
Has the service improved your parts operation?
Most definitely! 10 fold!
How would you describe what PartsEdge does for you to other people in the industry?
I tell them when they call “Write the check, you will not regret it! Don’t waste time talking to me!”
What aspect of the service has the biggest impact on your parts operation?
Obsolescence reduction, same day fill rates!
What can PartsEdge do to create a better experience for you?
If it’s not broke, don’t fix it! You are awesome!
Do you refer others to PartsEdge colleagues?