Driving Success in the Parts Department
In today's competitive automotive industry, the success of a parts department is a critical component of overall dealership performance. Achieving excellence in this area requires a combination of strategic planning, effective management, and innovative solutions.
Key Factors Behind Our First Quarter Success
Success in the parts department hinges on having the right people in the right positions. We often say, "Having people in the right seats on the bus" is crucial. This approach ensures that each team member is perfectly suited to their role, contributing effectively to our overall performance. Additionally, implementing aggressive pay plans has significantly motivated our staff, driving exceptional results and fostering a culture of excellence.
Expert Advice for Parts Managers
To my fellow parts managers, close inventory management is paramount. Perpetual bin counts are essential for maintaining accuracy. If possible, aim to have your entire inventory counted each month. This diligence ensures that you always know what you have in stock because, ultimately, if you don't have it, you can't sell it. Maintaining a precise and updated inventory is the foundation of a successful parts operation.
Overcoming Industry Challenges
One of the most significant challenges we face in the industry is parts availability. To tackle this issue, creativity and resourcefulness are key. Utilize the parts locator to procure backorder parts and source faster-moving parts that other dealers are offering at a discount. By being proactive and inventive, you can navigate the complexities of parts availability and ensure your department continues to thrive.
Russell Kilgore, Parts Manager, Rod Baker Ford
Moving Forward Together
At PartsEdge, we are dedicated to supporting parts departments in their quest for excellence. We hope these insights inspire and equip you to overcome challenges and achieve remarkable success in your operations.
For more information on how PartsEdge can benefit your service department, visit www.PartsEdge.com.