---
title: "Tips from Chuck Hartle: Wholesale Business - PartsEdge"
description: Do you ask yourself if you should be in the wholesale business? Here's our simple guide to wholesale customer management.
---

[Blog - PartsEdge ](https://www.partsedge.com/blog)

# [Tips from Chuck Hartle: Wholesale Business - PartsEdge](https://www.partsedge.com/blog/2018/03/tips-chuck-hartle-wholesale-business)

 Written by [PartsEdge](https://www.partsedge.com/blog/author/partsedge) | Mar 14, 2018 8:17:30 AM

Do you ask yourself if you should be in the wholesale business?

Think of your Wholesale Customers in 3 Levels, much like a traffic light: Green Light, Yellow Light, Red Light

**Gre****en Light Customers:**

- Pay their bills on time or pay cash on transactions.
- Buy consistently from you, daily or weekly with decent volume purchasing.
- Send very little back for credit.

Give these Customers the best discount you can profitably!

**Yellow Light Customers:**

- Are inconsistent with purchases
- You are a secondary source for them.
- Buy erratically from you, do volume every 3 months.
- Have a high percentage return rate.
- Buy often but not large volumes.
- Slow to pay their bills.

**Red Light Customers:**

- Are inconsistent with purchases
- You are a secondary source for them.
- Buy erratically from you.
- Have a **very** high percentage return rate.
- Complain a lot or try to convince you they are a top notch customer.
- Slow to pay their bills.

[Click here](https://www.partsedge.com/ebooks/) for PartsEdge’s Wholesale Business Guide

[View full post](https://www.partsedge.com/blog/2018/03/tips-chuck-hartle-wholesale-business)

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